Refund policy
Refund, Return & Replacement Policy
Thank you for choosing Leafline. Every planner and stationery product is carefully checked and packed before it is shipped. We truly appreciate your trust in our small business.
Returns
As our products are paper-based stationery items, we are unable to accept returns once an order has been delivered.
Refunds
We do not offer refunds on any purchases.
Replacements
If your order arrives damaged, has a manufacturing defect, or you receive the wrong product, we'll be happy to help.
Please email us within 48 hours of delivery with:
- Your order number
- Clear photos of the product and the outer packaging
- A brief description of the issue
Once we review your request, we'll let you know the next steps. If your request is approved, we'll arrange a replacement at no additional cost.
Please Note
We are unable to provide replacements for:
- Change of mind
- Incorrect product ordered
- Minor colour differences caused by screen or display settings
- Damage caused after delivery due to improper handling or misuse
- Products that have been used, written on, or altered
If you have any questions, we're always happy to help.
Email: contact@theleafline.in (replace with your actual support email)
Thank you for supporting Leafline. It truly means a lot to us.